Business IT professional with over 30 years of experience in large (international) organizations. Marco has a helicopter view and effectively communicates when dealing with various parties with different interests. He sees problems and escalations as challenges that he tackles with his positive mentality, achieving successful outcomes. Process and IT optimization are ingrained in him, along with his analytical ability. He derives energy from his work when achieving excellent results with a team, giving equal attention to both people and processes. Contact information for references is available upon request.

Experience:

ManpowerGroup NL | IT Service Delivery Manager/ Project Manager IT Transformation (2019 – Present)

• Responsible for digital transformation as a Project Manager from the IT perspective
• Operations oversight of IT, including outsourcing, vendors, architecture, infrastructure, applications, data, cybersecurity, and data privacy, Governance/Risk/Compliance
• In charge of financial forecasts and budget monitoring
• Leading global and local IT projects
• HR responsibility for the infrastructure and application management team (8 FTE) and the project-process management team (7 FTE), including coaching, evaluation, and recruitment.

SLTN | Delivery Manager (2017 – 2018)

• Responsible for day-to-day IT operations for customers in the "Healthcare" client group
• Managing vendors at the operational level
• Planning and organizing tasks and ensuring optimal resource utilization
• HRM tasks: evaluating, coaching, recruiting new personnel

IBM | Various roles (2010 – 2016)

• Delivery Manager
• Project Manager
• Transition Manager
• Team Lead

The performance of applications have a direct impact on the success of a business. How much business value do the applications of your business offer? Do the applications support business processes and will the applications keep doing so, when the market and/or organisation changes?

Ersan supports organizations to get more value out of their applications, by improving the applications in supporting business processes, more user-friendly functionalities and mitigating risks in application processes. As Business Analyst, Ersan has demonstrated his capability to close the gap between demanded functionality and feasible IT solutions. He acts as the 'spider in the web' as (functional) application manager and connect people, process and technology with each other. When doing this, his technical knowledge help him to qualitatively serve the needs of both the technical and the business side. Having experience in both IT Change and IT Operations, he understands how to implement, embed and manage sustainable change. His social skills, results orientation and proactive attitude help him to achieve organizational and personal goals.

Examples of his recent work include the following:

· Requirement engineering, process architecture and test coordination for application implementations, upgrades and integration projects.

· Digitalizing manual processes into applications.

· Business analyst for several IT projects.

· (Functional) application management for various applications, clients and environments.

· Development and management of authorization frameworks in highly sensitive information environments.

Sector knowledge:

· ICT

· Government

· Professional Services

· Retail

· Financial services

· Water

Big puzzles are made of smaller puzzle pieces. To achieve complex business transformations, you have to make sure you know how the puzzle pieces fit together, interact and interdepend to each other. The puzzle includes processes, people, culture and technic. These aspects drive Anastasia to guide her customers to take the journey step by step.

Understand each other and work together. Anastasia makes sure she understands her customers' needs thoroughly and creates a shared goal to work toward. By having a shared goal, burdens within companies are being understood and resolved, teams are able to work together, see the bigger picture and are able to achieve the best results.

With this persuasion Anastasia has gained experience in different kind of change- and transformation projects within different organizations. She is able to include all levels and bridge the gap between strategic and operational levels.

Anastasia helps organizing complex transformation projects in a structured way, keeps challenging constraints or limits and makes sure the focus is kept on the right priorities. She is pragmatic, solution oriented and enjoys team efforts which lead to success and add value to business.

Examples of her recent work include the following:

· Project management of large and complex digital transformation

· Software implementation projects

· Implementation of Law- & regulation changes within processes & applications

· Improving processes to increase productivity, cut costs, realize efficiency supported by Lean SixSigma methodology

Sector knowledge:

· HR

· Manufacturing

· Logistics

· Professional service

· Government

Rene is dedicated to support organizations achieve a sustainable transformation, guiding the organization and its stakeholders from the very first thought to achieving their goals. The path to change is never a straight line between the starting point and the end goal, more often the end goal is changed through fine-tuning along the way using the experience gained in the process.

Rene is curious about organizations and their transformation reasons, needs and ambitions. Coming from an understanding of that unique perspective of your organization, he can add tailored value from over 17 years of experience on managing large and complex Finance transformations within (international) Corporates and medium sized enterprises. Rene is able to bring knowledge, experience and challenge where needed. Moreover Rene is able to convert high level strategies into practical actionable plans to allow proper implementation.

He is independent, structured and with a strong focus on the best quality and results for his clients. He has a hands-on and pragmatic mentality, is an empathic team player, quickly adapts to new environments and is able to communicate on all organizational levels.

Examples of his recent work include the following:

· Project management and delivery of large scale Finance and Business Transformation projects

· Drive sustainable change within organizations: coach, train and help employees develop towards roles that fit the changed organization

· Reinforce Finance Function effectiveness and efficiency through process optimizations, implementing shared services, (business) process outsourcing & ERP implementations

· Consulting and advice to top level and senior management level on their change programmes

· Implement tooling to digitize and optimize source-to-pay processes, including E-Invoicing

Sector knowledge:

· Chemicals & Paints

· Logistics & Transport

· Telecommunications

· Media

· Travel & Leisure

· Retail

· Waste Management

· Professional Services